Terms of service

Terms of Service
Effective Date: 05-07-2026
Welcome to kistay.shop. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.
1. Account Terms
You are responsible for maintaining the confidentiality of your account information and password. You agree to provide accurate and complete information when creating an account or placing an order.
We reserve the right to suspend or terminate accounts that violate these Terms.
2. Pricing and Payment
All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
We reserve the right to change product prices at any time without prior notice.
Payments must be made using the payment methods available on our website. Orders will only be processed after successful payment confirmation or order confirmation for Cash on Delivery (if available).
3. Product Descriptions
We strive to ensure that product descriptions, images, and specifications are accurate. However, slight variations in color, size, or appearance may occur.
We reserve the right to correct any errors or inaccuracies without prior notice.
4. Order Acceptance
After placing an order, you will receive an order confirmation email or message.
We reserve the right to refuse or cancel any order due to:
Product unavailability
Pricing errors
Suspected fraud
Incorrect customer information
If payment has already been made, any approved refund will be processed accordingly.
5. Shipping and Delivery
Estimated delivery times are provided for convenience and may vary depending on your location and courier services.
We are not responsible for delays caused by weather, courier companies, customs, or other circumstances beyond our control.
6. Returns and Refunds
Returns and refunds are governed by our separate Return & Refund Policy. Please review that policy before making a purchase.
7. Prohibited Uses
You agree not to:
Use the website for any unlawful purpose.
Attempt to interfere with the security or operation of the website.
Upload malicious software or harmful content.
Copy or misuse website content without permission.
Engage in fraudulent or abusive activities.
8. Limitation of Liability
To the maximum extent permitted by law, kistay.shop shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid for the product purchased.
9. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Pathaliaghat, Tripura.
10. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with the updated effective date.
Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.
11. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Store Name: kistay.shop
Email: debbarmasagar838@gmail.com
Business Days: Monday-Saturday 3pm-9pm